SERM: how to push negative content out of Google and Yandex search results
Negative search results can undermine trust in a company or person. We'll explore how SERM can help push unwanted publications out of the top Google and Yandex results.
The first page of search results for a person's name or company brand is effectively a storefront viewed by everyone—banks, partners, journalists, and potential customers. If that storefront features a negative article published five years ago, it doesn't matter how outdated or unfair it may be. For nine out of ten people, it becomes the current reality. Search Engine Reputation Management (SERM) is the discipline focused on addressing exactly this issue—not by "deleting the internet," but by managing what search engines display for specific queries.
What Is SERM and how Is It different from traditional SEO?
Traditional SEO aims to rank a website for keywords that attract customers. SERM focuses on reputation-related and branded searches, such as a person's name, a company's name, "brand + reviews," or "company + scandal." Its goal is not traffic generation but perception management. While both disciplines use content, backlinks, and technical optimization, their objectives differ. SEO promotes desired pages, whereas SERM also works to replace unwanted pages already occupying top search positions.
Why you can't simply delete a negative article
Removal is rarely available and almost never the only solution. Publishers, website owners, or authors are not obligated to remove content upon request. The final decision rests with them, the domain registrar, or a court, and legal grounds for removal do not always exist. Moreover, aggressive legal or public pressure may backfire by creating additional publicity. Therefore, effective SERM campaigns typically combine legal removal where possible with search result suppression where removal is impossible or impractical.
How search result suppression works
Search engines do not "hide" unwanted pages. Instead, they rank what they consider the most relevant 10–20 results out of millions. Search result suppression is not about attacking an unwanted page directly but about making alternative content more relevant, authoritative, and up-to-date for the same search query. As more high-quality content competes successfully, the negative page gradually loses visibility because only a limited number of top positions are available.
Typical ranking dynamics during a structured SERM campaign: managed content enters the top 10 while the unwanted publication gradually drops beyond the first page
The chart above illustrates an average scenario rather than a guaranteed outcome. Actual progress depends on the authority and age of the unwanted page, keyword competitiveness, and the resources invested in developing positive content.
Step-by-step SERM strategy
The five stages of the SERM strategy used by AEGIS Reputation Lab
1. Search results & sentiment audit.

Review the top 20 Google and Yandex search results across relevant countries and languages, evaluating both sentiment and content type.

2. Source & risk analysis.

Each unwanted result is assessed individually for legal removal opportunities, authority, and suppression difficulty.

3. Suppression strategy development.

Develop a tailored mix of PR publications, authoritative profiles, owned assets, and trusted third-party resources.

4. Content creation & distribution.

Publish optimized, authoritative content capable of outperforming competing pages.

5. Monitoring & Position Maintenance.

Rankings continue to be monitored because competitors, algorithm updates, and new publications constantly reshape search results.
What content Is used for search result suppression?
The more diverse the set of materials, the more consistent the results—search engines value a natural picture from independent sources more highly than a series of similar publications:

• Company websites, corporate blogs, and official social media profiles.
• Articles, interviews, and expert commentary in business and industry publications.
• Profiles on trusted directories and authoritative business databases.
• Wikipedia articles or updates when notability requirements are met.
• Publications on highly trusted industry-specific websites and communities.
Timelines and realistic expectations
Targeted work on a low-competition search result may produce visible improvements within four to eight weeks. Comprehensive suppression of a well-established, highly indexed publication typically requires six to eighteen months.

Any promise of guaranteed results within two weeks should be viewed with skepticism, as no agency can directly control search engine algorithms.
Common DIY SERM mistakes
•   Publishing a few isolated articles instead of executing a long-term strategy.
•   Ignoring technical SEO optimization.
•   Focusing on content volume rather than relevance and sentiment.
•   Stopping optimization immediately after reaching the top 10.
FAQ
What should you do next?
If search results for your name or company include content that damages your reputation, the best first step is a professional search audit. It will determine which pages can be legally removed, which can be suppressed, and how long the process is likely to take.

AEGIS Reputation Lab conducts confidential search audits and develops tailored SERM strategies based on your specific search query and legal jurisdiction. Contact us to discuss your situation.
Submit your inquiry, and we will personally reach out to assess your situation and propose a secure working format
Your reputation shapes decisions long before the first meeting
Submit your inquiry, and we will personally reach out to assess your situation and propose a secure working format